Recognizing that our past success can be attributed to the loyalty and satisfaction of our customers, we will continue to provide them with quality products at fair prices.
Customer satisfaction will be the primary way we measure ourselves. All other yardsticks of our performance will flow from this.
We operate entrepreneurially. We think and act with a sense of urgency. We are never completely satisfied, never complacent and are certain there is always a better way.
We work as a family and our friendships are based on trust and respect. Our culture makes it natural for us to be ready to pitch in and help each other “get the job done”.
We will continuously be acknowledged as GREAT FIRST TIME by our customers. We will continue to keep the “MASTERS” name and G. F. Thompson Co. Ltd. as a leader in our field.